Backups are made on a unit basis, and a unit can be restored completely from a backup. Backups can be run manually, but they are also run automatically every hour, day and month. The last 24 hourly automatic backups are kept, the last 30 daily ones, and the last 12 monthly ones.

Backup states

A manual backup saves the current state of the unit. After a backup is scheduled, either automatically or manually, it can be in the following states:

• Pending
  • The backup has been successfully requested, and the server is waiting for resources to initiate backup.
• Active
  • The backup is underway.
• Succeeded
  • The backup succeeded.
• Failure
  • The backup failed.

Restore

A unit can be restored in the same unit where it was made, another unit of the same organization, any unit of any other organization, or even in a unit of a completely different environment.

Any previous backups of that unit are retained on restore. To restore a backup of unit A in unit B, download the backup from unit A, and upload it to unit B. Then restore the uploaded backup inside unit B.

Entering a unit and restoring a backup restores it in the current unit, erasing all current data in the unit, except for integrations. Integrations are only added, and never removed. If an integration is already existing, based on ID, it is not overwritten by an integration from a backup with the same ID.

Captures are not backed up nor restored.

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The current size limit for restoring backups in 100MB.